Microsoft Exchange

Microsoft Exchange

As a pioneer in Indonesia Exchange server provider, we offer the full spectrum of business customers with entry-level simplicity to enterprise-grade services.

Microsoft Exchange Server, also known as Microsoft Exchange, is a mail server, calendar, scheduling, contact, and collaboration platform for any size of organization to achieve better performance in IT environments. The Exchange server stores your email messages, contacts, and calendar. Our scope of work offers several methods of how your Exchange would work. Exchange ActiveSync; MAPI/HTTP method allows you to access emails even if you did not connect to the internet, it is because you read them through your Exchange server instead of downloading them. The second method is IMAP, which allows you to access your email wherever you are, and from any device you have. IMAP will synchronize any changes between your server and your device. The POP method will download your emails from your Exchange server to your computer, but once it is downloaded, the server will delete your emails, and you have to use the same device to access the downloaded emails.
Core Services

Anti-spam protection and Anti Malware Protection are provided by the same transport agent that can be enabled by default on edge transport or Exchange mailbox servers.

  • Enable anti-spam agents on a mailbox server if your business doesn’t have an Edge Transport server. The sender filter agent, sender ID agent, and Content filter agent are the order of agents based on default priority and SMTP events where these agents are registered.
  • Edge Transport servers would automatically enable and install anti-spam agents by default. But some agents are only available on Edge Transport servers, such as the Connection filtering agent, Recipient Filter agent, and Attachment Filtering agent.
  • Continue to monitor anti-spam and anti-malware features. Start with a default setting to minimize the false positive’s number. And then, you could customize your setting based on the type of spam and attacks.
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Microsoft 365 and Exchange online provide several features to help you and your end users easily collaborate in email. Each of these features has a different user experience and should be used based on what your users need to accomplish.

  • Public users are designed for shared access and provide an effective way to collect and organize too.
  • Shared mailboxes are multiple designed users can access to read and send emails or a common calendar. It also provides a generic email address that customers can use to enquire about your company.
  • Distribution groups or better known as groups are collections of recipients that appear in the shared address book. Once it is sent to the group, all the members of the group would receive the same email message.
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Configure your Exchange server to protect your Exchange Server mailbox databases in order to minimize the cost of deploying highly available and resilient messaging solutions while still providing a high level of service, data availability, and support for enormous mailboxes.

  • Database availability groups (DAG) are the base component of this subject’s framework that is built into the Exchange server to host a set of databases that provides automatic, database-level entry failures that affect individual databases, networks, or servers.
  • In this operational phase, mailbox database copy management has tasks associated such as adding mailbox database copies, configuring mailbox database copy properties, suspending or resuming a mailbox database copy, updating a mailbox database copy, activating a mailbox database copy, and removing mailbox database copy.
  • Ensure you are always proactively monitoring your server's operation and monitoring your database to make sure they are healthy.
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Customer Success Story

Selama kami berlangganan di Infinys dari Tim Technical Supportnya cepat tanggap dalam menangani permasalahan email, Tim Salesnya juga cepat tanggap membuat kami terbantu saat mengalami masalah yang urgent.

Reza Ramdani, IT Officer Cosmo Amaroossa

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ISO 27001 Certified
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We provide a comprehensive assessment of your Information Security Management System's compliance
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ISO 9001 Certified
We constantly cultivate every detail of our services and provide businesses with the utmost feasible IT solutions.
We constantly cultivate every detail of our services and provide businesses with the utmost feasible IT solutions.
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ISO 20000-1 Certified
This internationally recognized standard for IT service management shows our commitment to providing high-quality and efficient services.
This internationally recognized standard for IT service management shows our commitment to providing high-quality and efficient services.
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ISO 14001 Certified
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We manage our environmental responsibilities in a systematic and proactive manner, and comply with laws and regulations.
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We value the modern CRM, the fully integrated sales cycle, project management, and time-sheets, to adopt digital transformation faster.
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